How to Download Your UnionBank Philippines Statement of Account

A Step-by-Step Guide so you won’t have to wait on Customer Support’s response

Carl Kho
3 min readAug 20, 2024

Last Updated on Tue Aug 20 08:09:41 PST 2024

Photo by Gustavi07 from Reddit

Managing your bank account is crucial, but sometimes getting your bank statement can be confusing. If you’ve ever wondered how to easily download your UnionBank Statement of Account, this article is for you. We’ll guide you through the process step-by-step in English, Tagalog, and Cebuano.

Step-by-Step Guide:

English:

  1. Log in to Your Account:

2. Access Your Statement:

  • Click on the account you want to view.
  • Look for the download button on the upper right of the screen.

3. Choose Your Format:

  • Select between PDF or Excel.
  • Set the date range for the transactions you need.

4. Secure Your File:

  • Nominate a password to open the downloaded file.
  • Click download.

5. For Printed Copies:

  • Visit any UnionBank branch if you need a printed Statement of Account.

Fees apply:

  • Php300.00 for a reprinted SOA, Php50.00 for a branch-printed transaction history.
  • Bring 2 government IDs.

Tagalog:

  1. Mag-login sa Iyong Account:

2. I-access ang Iyong Statement:

  • I-click ang account na gusto mong tingnan.
  • Hanapin ang download button sa itaas na kanan ng screen.

3. Piliin ang Format:

  • Pumili ng PDF o Excel.
  • I-set ang date range ng mga transaksyon na kailangan mo.

4. I-secure ang Iyong File:

  • Maglagay ng password para ma-open ang na-download na file.
  • I-click ang download.

5. Para sa Naka-Print na Kopya:

  • Pumunta sa kahit anong UnionBank branch kung kailangan mo ng naka-print na Statement of Account.

May bayad:

  • Php300.00 para sa reprinted SOA,
  • Php50.00 para sa branch-printed transaction history.
  • Dalhin ang 2 government IDs.

Cebuano:

  1. Mag-login sa Imong Account:

2. I-access ang Imong Statement:

  • I-klik ang account nga gusto nimo tan-awon.
  • Pangitaa ang download button sa ibabaw nga pikas kilid sa screen.

3. Pili ang Format:

  • Pili-a ang PDF o Excel.
  • I-set ang date range sa mga transaksyon nga imong kinahanglan.

4. I-secure ang Imong File:

  • Ibutang ang password aron maablihan ang na-download nga file.
  • I-klik ang download.

5. Para sa Naka-Print nga Kopya:

  • Adto sa bisan asa nga UnionBank branch kung kinahanglan nimo ug naka-print nga Statement of Account.

Aduna’y bayad:

  • Php300.00 para sa reprinted SOA
  • Php50.00 para sa branch-printed transaction history.
  • Dalha ang 2 government IDs.

Important Reminder:

If your card is LOST or STOLEN, or if you suspect fraud, report it immediately by calling UnionBank’s 24-Hour Customer Service at (+632) 8841–8600 or International toll-free (IAC) +800–8277–2273. Sending a ticket via email does not automatically block your card.

Now that you know how to download your UnionBank Statement of Account, you can manage your finances more efficiently without any hassle. If you have any other concerns, feel free to send a ticket to UnionBank’s customer service — they’re happy to help!

Disclaimer

This article is a citizen’s attempt to make accessing information faster and more convenient. It is not intended to replace proper advice or guidance from UnionBank or any financial institution. Please ensure you regularly consult with UnionBank or their customer service team for the most accurate and up-to-date information regarding your account and any concerns you may have.

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Carl Kho

Designed my way to seven countries. Sophmore at Minerva University (2026). Open to product design roles (summer internships). https://www.carlkho.com/